Frequently Asked Questions
Find answers to common questions about our collections and services
How do I care for my Wandler leather goods?
To maintain the quality of your leather item, avoid exposure to direct light, heat, and water. Clean with a soft, dry cloth and store in the provided dust bag.
Are your products handmade?
Yes, all Wandler products are handcrafted in Italy using premium materials and traditional artisanal techniques.
Can I change or cancel my order once it is placed?
Orders are processed quickly to ensure fast delivery. Please contact our customer service team within 1 hour of placement to request changes.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide via our global logistics partners.
How can I verify the authenticity of my Wandler bag?
Authentic Wandler products are sold exclusively through our official website and authorized luxury retailers. Each item includes a certificate of authenticity.
Is the packaging sustainable?
We use FSC-certified recycled paper for our boxes and 100% organic cotton for our protective dust bags.